Grey bunny on grass

Companion Care (Ely) Ltd

Vets in Ely, Cambridgeshire

4.6 rating

Reviews for Companion Care (Ely) Ltd

Note: Showing the 5 most recent Google reviews out of 191 we track in total. Recent reviews may not be representative of overall sentiment.

kellyanne townsend

a month ago

Absolutely amazing team from receptionist to the nurses they were so good with our bulldog and treated her amazing our bulldog is very barky but they took their time to settle her and they were outstanding highly recommend this vet thank you so much everyone that was involved in my pets surgery

Wiktoria Hyde

a month ago

Awful experience and massive regret choosing this clinic. Before booking, I repeatedly asked if the rabies booster would be valid for 3 years - they assured me it would. Another vet had already offered the same 3-year vaccine for the same price, but I chose this clinic only because they were closer. After the jab, they entered it as valid for just 1 year, directly contradicting what they promised and what EU law recognises - while still charging the same price. They also gave us FALSE information about travel rules, claiming a signed invoice would be enough to cross the border into the EU. Thankfully, we checked with border control and found out this was completely untrue. Their ignorance and lack of knowledge could easily have landed our dog in quarantine abroad for three weeks and cost us thousands. When confronted, they tried to charge nearly triple the normal price for the certificate that is actually required. Dishonest, unprofessional, and unsafe. Avoid at all costs. Felt like a con.

VaultGirl101 (VaultGirll101)

2 months ago

Amazing vets practice and also the incredible care they have for wildlife. Nothing is too much effort for them and numerous times they have helped me with wildlife and are not the typical put to sleep vet they actually try their best not to! Couldn't recommend them more.

Alex Tobias

2 months ago

Wonderful team who understood how to deal with my lovely dog who was dying and i wasn't able to deal with it. They tried all they could and had so much compassion to the situation. We are truly grateful for your support.

Ben Poulson

4 months ago

Registered my Corgi in under 10 minutes from a walk-in, and got an appointment the very next day for jabs and routine care! Friendly+knowledgeable+helpful staff, easy parking, and smooth process. Couldn’t ask for more!

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