
Linnaeus Veterinary Ltd, trading as Cromwell Veterinary Group, is a reputable veterinary clinic located in Great Cambourne, Cambridge. With a Google Maps rating of 4.4 stars from 163 reviews, the clinic is highly regarded for its reliable and compassionate veterinary services. The facility is recognized as a Veterinary Nurse Training center, indicating a strong commitment to professional development and high-quality care.
The clinic has received numerous positive reviews, with many clients praising the staff's friendliness, efficiency, and expertise. Reviewers consistently highlight the clinic’s ability to offer swift appointments, even for urgent cases, and commend the staff for their exemplary care both during standard hours and out-of-hours emergencies. The personal attention given by the veterinarians, as mentioned by reviewers, underscores their dedication to both animal wellness and client satisfaction. Clients appreciate the clear communication and practical advice provided by the staff, which often aids in alleviating concerns without unnecessary visits, thus potentially saving on costs.
While the overall rating of 4.4 is slightly below the threshold of 4.5 for a top-tier rating, the consistently high praise in written reviews suggests a strong level of client satisfaction. The positive experiences detailed in the reviews reflect the clinic’s commitment to providing excellent veterinary care and support to pet owners in the Great Cambourne area. With a focus on customer service and animal care, Cromwell Veterinary Group is a trustworthy option for pet owners seeking comprehensive veterinary services.
Note: Showing the 5 most recent Google reviews out of 165 we track in total. Recent reviews may not be representative of overall sentiment.
a month ago
Awful vet, our cat was run over, we were unaware of this, seen a post on social media so called straight away via phone, no answer. To see if it was definitely our cat that had been taken by a member of public who witnessed the accident to this vets. Obviously in a panic we didn't hang around for the phone to be answered and I drove straight there. Told the lady there we'd been trying to ring for the whole of our 20min or so journey and was answered by them saying the phone was in a vets/receptionist pocket no battery life left, shocking behaviour by a so called emergency vet. Finally get in to see if it was our cat and it was so we were obviously devastated,his back legs hips were damaged you could clearly see that but the vet then put him on the floor to prove to us he couldn't stand up, we were absolutely shocked by this as he was clearly in a state and very obviously in pain and stress etc.This was 2 years ago and thanks to us and the surgeon we were referred to our cat has made a full recovery. But we have absolutely no thanks or praise to this vets at the time as they also missed vital information when diagnosing our cat and passing on relevant information to our surgeons at another practice.On leaving the practice we had to pay a substantial amount before they would offer any help to our cat but we just feel like there was no care, compasion or anything really for our situation, it was literally like you pay us or we put your cat down. We have been here before with our other animals and have questioned the care they've received. We haven't been back since this experience and never will.we have found a far better out of hours vets. Definitely would not recommend. The surgeon Cromwell recommended us to however I have nothing but praise for and the care and advice they and us gave our cat has changed how this surgeon treats his future patients with similar issues. Our cat was a complex case.
2 months ago
3 months ago
Fantastic care both in- and out-of-hours. We have always been given a swift appointment. Staff all exemplary.
a month ago
Fantastic care both in- and out-of-hours. We have always been given a swift appointment. Staff all exemplary.
3 months ago
Es una veterinaria muy amigable parking gratis
6 months ago
We needed to get to see a vet after a problem with our pet. Was very easy to contact the practice, receptionist was very polite and understanding and we were booked for an appointment within a few hours. The lovely lady vet was very good with our pet and explained everything to us clearly and what to do in the follow up treatment by ourselves. All is good now.
3 months ago
We needed to get to see a vet after a problem with our pet. Was very easy to contact the practice, receptionist was very polite and understanding and we were booked for an appointment within a few hours. The lovely lady vet was very good with our pet and explained everything to us clearly and what to do in the follow up treatment by ourselves. All is good now.
4 months ago
Vets are really really nice to the animals and the place is clean and the people are very friendly. I recommend
a year ago
Absolutely first class service, everybody from the Receptionist to the Vet were very friendly and caring and the Vet was so efficient with the fast diagnosis and now has my cat back to normal, we are so happy. Thank You Michael.
a year ago
Spoke to a lovely lady on the phone this afternoon after a concern I had about my cat, explained my concerns and how I didn’t want to stress him with a vet visit if it was not necessary, this lady (so sorry I don’t remember your name) was so kind in explaining some things to try at home before deciding if a vet visit was necessary, safe to say these suggestions seemed to have helped (🤞🏻) and provided a solution without the stress of taking him to the vet (and also saving me money), thank you so much for the advice and support from a concerned pet owner!!
