
Linnaeus Veterinary Ltd, operating as Cromwell Veterinary Group, is a well-regarded clinic located in St Ives, Huntingdonshire. The clinic boasts a strong reputation with a 4.6-star rating from 155 reviews on Google, indicating a high level of customer satisfaction. This is supported by numerous positive written reviews, highlighting the clinic's welcoming atmosphere and attentive care.
Reviewers frequently mention the professionalism and kindness of the staff, from receptionists to veterinary nurses and vets. Clients appreciate the detailed advice and clear explanations provided by the vets, ensuring pet owners feel well-informed about the care and treatment of their pets. The clinic's prompt and caring service is consistently praised, with many clients recommending the clinic for its thorough approach to veterinary care.
However, one review does mention a less satisfying experience where a vet seemed unwilling to handle a cat, which the reviewer found unusual. This isolated incident contrasts with the overwhelmingly positive feedback from other clients, suggesting it may not be reflective of the clinic's typical service.
Cromwell Veterinary Group is also notable for its Veterinary Nurse Training facility, indicating a commitment to professional development and high standards of care. The clinic offers a Pet Club membership, which provides routine treatments like worming and flea medication, further enhancing customer convenience.
Overall, Cromwell Veterinary Group in St Ives is highly recommended for its caring, professional, and supportive approach to veterinary care, backed by a significant number of positive reviews.
Note: Showing the 5 most recent Google reviews out of 155 we track in total. Recent reviews may not be representative of overall sentiment.
3 months ago
The receptionist was very friendly and welcoming we were seen fairly quickly as they were busy they are always helpful and understanding
3 weeks ago
The receptionist was very friendly and welcoming we were seen fairly quickly as they were busy they are always helpful and understanding
a month ago
I’ve always found the Cromwell branch in St Ives and Huntingdon very welcoming, and the vets really listen to my Cat’s needs. They give detailed advice and clearly explain how to administer any medication so I can do it correctly. I always feel well informed about how to care for my cats at home and what steps to take if the problem persists. For their prompt, caring service and the way they address my concerns, I highly recommend them.
3 months ago
I’ve always found the Cromwell branch in St Ives and Huntingdon very welcoming, and the vets really listen to my Cat’s needs. They give detailed advice and clearly explain how to administer any medication so I can do it correctly. I always feel well informed about how to care for my cats at home and what steps to take if the problem persists. For their prompt, caring service and the way they address my concerns, I highly recommend them.
4 months ago
A great practice; caring, professional and kind staff. The staff, from Reception to nurses to Vets have always been so kind to my dog and I.
2 months ago
A great practice; caring, professional and kind staff. The staff, from Reception to nurses to Vets have always been so kind to my dog and I.
5 months ago
Super caring and friendly practice - thank you!
5 months ago
First vet that made my dog squeal. Went for hos booster injection
4 months ago
Had a very strange experience at St Ives today. The receptionist was lovely- I don’t want to take anything away from her with this review, But the Vet wouldn’t touch the cat, which I found strange. He didn’t look at him, examine him and made me get him out from under his feet at his desk when he jumped off the table. Found this very odd for an individual whose profession it is to work with animals. 😕
7 months ago
Cromwell Vets are brilliant! We have 2 cats and always feel they are in good hands should they need attention. Our youngest was quite poorly as a kitten and although it was a difficult time seeing her admitted to the animal hospital, the entire team were so kind and supportive - from reception, to the nurses and the vets. We are members of the Pet Club so frequently pop in to pick up worming and flea treatment. We are always greeted by friendly receptionists with a smile of their face. Sometimes I pop in and ask for advice and again, everyone is always helpful. Highly recommend!
