This review is long overdue but for anyone going through a similar scenario, I hope it provides reassurance! Our poor kitten (10months old) came home with an injury affecting the left side of his hip back in December 2024. We were quickly referred to East of England Veterinary Specialist for surgery when we had found out his femoral head had completely broken away from his femur which needs surgery to rectify. Sebastian was very informative and went through the options we had - who would have thought a cat can live a normal life without a femoral head? Sebastian and his team worked on our little guy and the FHO surgery was a success. Our cat stayed in over night, the team were attentive and followed up with numerous phones calls for the overall 24-ish hours they had him in. Now 9months post op, (including 6weeks crate recovery and being kept indoors for 6months) our little ginger guy has no limp and can walk, run, jump with ease and remains a burden to wild life. Thank you so much to the kind receptionist, the aftercare team, Sebastian and everyone in between for getting our little guy back to his usual ways.

We paid 200£ for a cast that lasted for about 2hours and when we asked them to help for us they said there is nothing they can do for us, there is no emergency service! They refused to give us back the money and said it is dog fault that happened. The dog was in our lap the whole time. Very disappointed because we only wanted the best for our dog and just because we do not have the money for the surgery we would not not deserve this ! I am after my cancer treatment and my partner is the only one who is working at the moment. So we do not have that much money but we love our little dog very much and we care for him and we just wanted him to get better.

We took our 6 year old Shorkie, Daisy in for a TPLO on Monday after our local vet virtually insisted on this vet practice for the operation. I have to say we were very apprehensive but it was clear from the start Daisy was in the very best hands. Staff could not have been more helpful and friendly. They inspired confidence from the outset and even submitted the insurance claims for us, so removing another potentially troublesome obstacle for the uninitiated. Four days on and Daisy is doing fine. Obviously she still has a long recovery and cafe rest ahead of her but so far, so good - Thoroughly recommended!

Looked after my girl so well. Martin and the team were very thorough, explained every option and went ahead with the surgery in the same day. 3 weeks post op and Uhura is starting to walk again and we can go upstairs too bed for the first time in months. Can't thank the team enough.

Just when you felt locksdown couldn't get anymore stressful, Arthur needed TPLO . The whole team at East of England made this a relaxed and friendly process, with amazing attention to detail. Their reports were simple to digest and understand. Their sevice was second to none. Not being allowed the normal involvement due to restrictions could have been a problem, but the entire team made this as fluid and stress free as it could be. You actually feel as though you are part of a family as the service is so intimate. I cannot recommend them highly enough. I was luckiy enough to meet Martin and Sebastian who were outstanding. I would like to thank you both and your entire team for your help and consideration you showed. Thank You for giving my Naughty Schnauzer his life back. After a year of restrictions he is ready to party xxx