Cromwell Veterinary Group
#2 Vet in St. Ives, Cambridgeshire
Cromwell Veterinary Group – Vets in St. Ives
Clinic Overview
Linnaeus Veterinary Ltd T/A Cromwell Veterinary Group, located in St. Ives, is a well-regarded clinic with a strong reputation in the local area. It boasts an impressive 4.6-star rating on Google Maps, based on 155 reviews, indicating generally high satisfaction among clients. This substantial number of reviews provides a reliable data set for assessing the clinic's performance.
The reviews highlight several positive aspects of Cromwell Veterinary Group. Clients frequently commend the friendly and welcoming nature of the reception staff, as well as the caring and professional demeanor of the entire team, including nurses and vets. Many reviewers, such as Janet Mellor and Catherine Ashenden, note the prompt and attentive service, with vets offering clear, detailed advice on pet care and medication administration. This points to a strong emphasis on communication and client education, which is crucial for effective pet healthcare.
However, there is a notable outlier in the reviews, where Jamie P shared a less favorable experience, citing a lack of engagement from the vet during an appointment. This suggests that while the majority of experiences at the clinic are positive, there may be occasional inconsistencies in service, which should be addressed to maintain the clinic’s overall reputation.
Cromwell Veterinary Group also offers a Pet Club membership, providing regular treatments and consultations, which is appreciated by clients like Victoria Bowles for its convenience and value. Overall, the clinic is highly recommended for its compassionate and professional approach to veterinary care, ensuring pets receive the attention they need in a supportive environment.
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Animals Treated at Cromwell Veterinary Group
Animals We Treat
Companion Animals
Farm Animals
Opening Hours – Cromwell Veterinary Group
Opening Hours
Hours
Reviews for Cromwell Veterinary Group
Note: Showing the 5 most recent Google reviews out of 155 we track in total. Recent reviews may not be representative of overall sentiment.
Janet Mellor
3 weeks ago
The receptionist was very friendly and welcoming we were seen fairly quickly as they were busy they are always helpful and understanding
Catherine Ashenden
a month ago
I’ve always found the Cromwell branch in St Ives and Huntingdon very welcoming, and the vets really listen to my Cat’s needs. They give detailed advice and clearly explain how to administer any medication so I can do it correctly. I always feel well informed about how to care for my cats at home and what steps to take if the problem persists. For their prompt, caring service and the way they address my concerns, I highly recommend them.
Ciona Sutton
2 months ago
A great practice; caring, professional and kind staff. The staff, from Reception to nurses to Vets have always been so kind to my dog and I.
Jamie P
4 months ago
Had a very strange experience at St Ives today. The receptionist was lovely- I don’t want to take anything away from her with this review, But the Vet wouldn’t touch the cat, which I found strange. He didn’t look at him, examine him and made me get him out from under his feet at his desk when he jumped off the table. Found this very odd for an individual whose profession it is to work with animals. 😕
Victoria Bowles
7 months ago
Cromwell Vets are brilliant! We have 2 cats and always feel they are in good hands should they need attention. Our youngest was quite poorly as a kitten and although it was a difficult time seeing her admitted to the animal hospital, the entire team were so kind and supportive - from reception, to the nurses and the vets. We are members of the Pet Club so frequently pop in to pick up worming and flea treatment. We are always greeted by friendly receptionists with a smile of their face. Sometimes I pop in and ask for advice and again, everyone is always helpful. Highly recommend!
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