
Medivet - St Ives Trenwith Lane is a highly regarded veterinary clinic located in St. Ives, Cambridgeshire, England. With an impressive Google Maps rating of 4.8 stars from 137 reviews, it is clear that this clinic is well-regarded for its exceptional service and care. The clinic functions as a Veterinary Nurse Training facility and offers emergency veterinary services, highlighting its commitment to comprehensive pet care.
The clinic is praised for its friendly and professional staff, who are frequently mentioned in customer reviews. Veterinarian Eleanor and her team, including Ellen, are often highlighted for their exceptional service, professionalism, and the compassionate care they provide. This is reflected in the consistent five-star reviews, where clients express appreciation for the team's ability to handle both routine and emergency situations efficiently.
Reviewers frequently mention the ease of accessing services, even for visitors on holiday, and commend the clinic's ability to handle urgent cases promptly. The staff's dedication to patient care is evident in the way they manage stressful situations, providing reassurance and support to pet owners. The positive feedback also extends to the clinic's welcoming reception staff, who are noted for their efficiency and helpfulness.
The clinic's transparent pricing and the introduction of online appointment bookings are appreciated by clients, demonstrating a commitment to convenience and accessibility. Overall, Medivet - St Ives Trenwith Lane stands out as a reliable and compassionate choice for pet owners in St. Ives, offering a high standard of care and a supportive environment for both pets and their owners.
Note: Showing the 5 most recent Google reviews out of 137 we track in total. Recent reviews may not be representative of overall sentiment.
2 months ago
Very helpful and friendly. We were on holiday and needed help with our dog who hurt his leg. No problem registering and getting the help and advice needed. It was easy to get to and all the staff were lovely.
2 months ago
I visited the vets for a check up and vaccination for my cat. Ellen and Eleanor were absolutely brilliant. They were very professional, knowledgeable and most of all my cat loved them!
2 months ago
On holiday in st ives and our dog was taken poorly. He was seen really quickly. He needed an op which was carried out the same day. We cannot praise the service we have had from this practice enough, they are amazing. Eleanor the vet and all her staff were so kind they went above and beyond.
4 months ago
Dear Medivet St Ives Trenwith Lane Team, Thank you for reaching out to me as a valued client. I appreciate the opportunity to provide feedback on your exemplary services. I would like to express my gratitude for the exceptional care and attention your staff has consistently provided to me and my ragdoll kitten, Billeebob. Each visit to your practice has been a positive experience, thanks to the professionalism and dedication of your team members. In particular: The vets have been instrumental in ensuring Billeebob's health and well-being, providing thorough check-ups and offering valuable advice on grooming, nutrition, and preventive care. The veterinary nurse, has always been gentle and reassuring, making Billeebob feel comfortable and less anxious during visits. The receptionist at the front desk, is consistently welcoming and efficient, assisting with appointment scheduling and promptly addressing any concerns or questions I might have. Your team's commitment to excellence and genuine care for their patients truly stands out. I appreciate the addition of online appointment bookings, transparent pricing, and reduced costs for out-of-hours consultations, as they reflect your dedication to continuous improvement. Thank you once again for your outstanding service. Best regards, Billeebob
a year ago
Can’t rate this place highly enough. Best experience with any vet in 20yrs of pets. I had to bring my boy in with zero notice due to an unfortunate raisin-related issue (my fault) and the level of care, attention and patience from every single member of staff made it all so much easier. They definitely all went above and beyond, and were quick to reassure me that I’m not a neglectful or generally terrible owner. Hopefully won’t need them again in future but if we do, I’ll feel 100% confident that we’re in safe hands. Thank you again to the whole team - Baxter is absolutely fine and enjoyed being spoilt and fussed despite the circumstances! (Also my wife has forgiven me for the reckless scone leftovers…).
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