Cromwell Veterinary Hospital – Vets in Huntingdon
Clinic Overview
- Owners often praise the team for being friendly, calm and helpful, from reception through to the vets. - Clear communication stands out, with several reviewers saying diagnoses, treatment plans, and next steps were explained in straightforward terms. - Recent reviews include strong experiences of urgent and surgical care, such as same-day treatment for an ear infection, emergency surgery that saved a dog’s life, and a rabbit spay with reassuring follow-up.
Cromwell Veterinary Hospital in Huntingdon is part of the Linnaeus group. It offers a broad hospital service including urgent and out-of-hours care, surgery, end-of-life support, and treatment for a range of pets including small mammals. Recent feedback often highlights prompt access, clear communication, and compassionate handling, though out-of-hours costs are a point of complaint for some owners.
Services
- •Urgent and out-of-hours care: emergency and evening support is a consistent theme, with owners describing same-day help for problems such as ear infections and emergency surgery carried out overnight.
- •Surgery and post-operative care: surgical work is regularly mentioned, including a same-day operation, emergency surgery for a dog, and rabbit spaying, with follow-up calls and discharge guidance noted positively.
- •Consultations, diagnosis and treatment: owners describe vets explaining diagnoses and treatment plans clearly, answering questions in detail, and providing medication and supplies such as antibiotics and cones when needed.
- •End-of-life support: several comments point to compassionate care at very difficult times, including thoughtful touches such as paw or foot prints and a clipping of fur.
- •Care for different pets: reviews reference dogs, cats, kittens, rabbits, and a rat, alongside the clinic’s website-grounded mention of small mammal care.
- •Other website-listed services: emergency referral arrangements, EHC paperwork, and status as a veterinary nurse training facility remain part of the clinic’s stated offering.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Recent reviews give a mixed picture on cost: one owner felt an emergency surgery bill of nearly £5,000 was worth it, while another strongly criticised out-of-hours charges, reporting a £250 evening fee just to be seen and a quote of about £1,000 for re-stitching.
People
- •Katie — thanked by one owner for operating on their dog in an emergency out-of-hours case.
- •Polly (vet) — previously praised as thorough during an urgent visit.
- •Lauren (nurse) — previously praised as excellent in the same case.
- •Owners also regularly mention friendly reception staff, supportive out-of-hours team members, and kind discharge support.
Reviews
Google rating: 4.2 stars from 217 reviews.
- •Owners often praise the team for being friendly, calm and helpful, from reception through to the vets.
- •Clear communication stands out, with several reviewers saying diagnoses, treatment plans, and next steps were explained in straightforward terms.
- •Recent reviews include strong experiences of urgent and surgical care, such as same-day treatment for an ear infection, emergency surgery that saved a dog’s life, and a rabbit spay with reassuring follow-up.
- •Compassion in difficult moments is another recurring theme, especially around end-of-life care, though there is also a sharp negative review focused on out-of-hours pricing and what was provided during that visit.
