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- •Owners frequently mention fast access to care, including prompt help for urgent problems and late appointments when pets were unwell. - A recurring theme is kind, gentle handling, especially for nervous dogs and during first puppy visits. - Reviews often praise the wider team, with reception, nurses and vets described as friendly, helpful and welcoming.
- •Reviewers often mention quick access when it matters, including urgent appointments for an injured cat, late appointments, and next-day follow-up after a Friday visit. - A recurring theme is calm, kind handling of nervous or lively pets, including a very anxious dog and an excitable young dog at appointments. - Owners frequently describe consultations as thorough and helpful, with praise for detailed puppy checks, clear answers to questions, and practical advice on issues such as feeding, flea treatment and lameness.
Ash Croft Veterinary Practice LLP is a Cambridge veterinary practice and veterinary nurse training facility. The practice notes a waiting-room capacity policy, so clients may sometimes be asked to wait outside until there is space. Reviews describe long-term care over many years, including support with cancer cases and end-of-life appointments, while a smaller number of recent complaints focus on reception interactions and payment or arrival handling.
- •Recent feedback is strongly positive overall, with repeated praise for friendly, helpful and empathetic staff. - Owners often mention being able to get appointments quickly, including when they were worried about a pet becoming unwell. - Clear communication is a recurring theme, with reviews highlighting straightforward explanations of diagnoses, treatments and next steps.
- •Recent reviews are consistently very positive about the practice’s kind, caring, and compassionate team. - Owners often mention clear explanations and attentive handling, helping visits feel more comfortable for both pets and owners. - Some reviews highlight thorough clinical problem-solving, including taking time over unusual cases, consulting labs, and following up after referral.
Werrington Vets in Peterborough is an RCVS-accredited general practice owned by CVS (UK) Ltd. The practice offers broad first-opinion veterinary care, with in-house diagnostics including X-ray, ultrasound and a laboratory, and it also lists referral services in soft tissue surgery, internal medicine and keyhole surgery. Recent feedback is mixed, with long-standing clients praising the team’s care while some more recent reviewers report concerns about higher costs, continuity and communication.
- •Many recent reviewers describe the team as friendly, welcoming, and caring, with pets treated well across repeated visits. - Clear communication is a consistent positive theme, with owners praising vets and nurses for explaining conditions, treatment plans, and options in an easy-to-understand way. - Reviews also highlight kind handling of anxious pets and a clean, well-presented practice, including one account of a nervous dog settling well during a castration visit.
Medivet Peterborough Welland Road is part of the Medivet corporate group. It offers routine preventive care and general consultations, with access to overnight emergency care through Medivet’s 24-hour centres. Recent feedback highlights thorough, kind handling of pets, including nervous dogs, and compassionate support around end-of-life care, although a small number of reviews mention frustrations with administration and phone access.
- •Owners often praise the team for being kind, understanding, and clear in their explanations, especially when pets are anxious or unwell. - Reviews show a broad caseload, including dogs, cats, rabbits, hamsters, and tortoises, with positive comments about both routine care and more complex problems. - A small number of reviewers report service frustrations, including delayed health-plan appointments, a late cancellation, and occasional longer waits in the waiting room.
- •Owners repeatedly praise the team’s manner, describing staff as friendly, kind, knowledgeable, and compassionate. - Zoe is the standout name in reviews, with multiple owners mentioning her thorough approach, careful explanations, and calm handling of difficult or nervous pets. - Practical positives include same-day appointments and clear communication during consults.
