Johnson and Scott Ltd – Vets in Ely
Clinic Overview
- Clients describe a friendly, personal and professional approach, with praise for both vets and front-of-house staff. - A recent first-time visitor says the vet checked their cat’s medical history before the appointment, and that the cat stayed unusually calm during jabs and a check-up. - Reviews mention clean premises, on-site parking, and good overall service experience.
Johnson and Scott Ltd provides traditional small-animal veterinary care and says it prioritises continuity, aiming for clients to see the same vet where possible. The practice describes modern, well-equipped premises with on-site parking, and recent feedback also mentions clean facilities. Reviews point to thoughtful first appointments, calm handling during routine vaccinations and check-ups, and compassionate support around end-of-life care. One negative review reports the practice refused to scan a found kitten’s microchip.
Services
- •Small-animal veterinary care: the clinic presents itself as offering traditional small-animal veterinary services, with an emphasis on continuity of care.
- •Routine preventive care: reviews mention annual vaccinations, check-ups, and first appointments where the vet had already read the pet’s medical history.
- •Support for ongoing health problems: one reviewer describes discussion of treatment options for a dog’s health issues, including both immediate care and longer-term management.
- •End-of-life care: reviews mention compassionate handling of euthanasia appointments and help with arrangements afterwards, including returning ashes.
- •Microchip scanning: this is mentioned only in a negative review, where a found kitten’s chip was reportedly not scanned; the practice’s general policy on this is not described.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services. One recent reviewer also described the practice as competitively priced.
People
- •Peter is named positively in recent reviews as friendly and professional.
- •Lorna, Lesley and Joy are thanked in a review describing caring support over a dog’s life and during its final visit.
- •Reviews also describe the wider team as friendly, professional, efficient, and personal in approach.
Reviews
Google reviews: 4.7/5 from 80 reviews. Recent feedback is mostly very positive, with a few clear themes
- •Clients describe a friendly, personal and professional approach, with praise for both vets and front-of-house staff.
- •A recent first-time visitor says the vet checked their cat’s medical history before the appointment, and that the cat stayed unusually calm during jabs and a check-up.
- •Reviews mention clean premises, on-site parking, and good overall service experience.
- •End-of-life care is a recurring positive theme, with one long-term client specifically thanking the team for their kindness, empathy and help with ashes; a single negative review stands out for alleging the practice refused to scan a found kitten’s microchip.
