Johnson and Scott Ltd

Johnson and Scott Ltd offers both routine veterinary care and urgent help, and is also listed as a veterinary nurse training facility. Based on recent reviews, the practice appears set up to handle same-day urgent situations as well as ongoing care: one owner brought in a semi-feral cat after seizures overnight and describes the team as thorough, with two phone update calls during the day and a request to send progress updates after discharge. Another review mentions being seen without a booking for a new puppy check when the owner was worried about fleas/ticks. Feedback is mostly very positive, though one reviewer reports a rude, difficult phone conversation, which conflicts with the many comments about helpful communication.

Services

• •Emergency veterinary services (listed in clinic data as 24/7 or extended-hours emergency care).
• •Urgent assessment and monitoring, including a cat seen after overnight seizures, with daytime status updates to the owner (reviewed experience).
• •General check-ups (mentioned by owners).
• •Castration (mentioned by an owner whose dog had routine care plus emergency visits).
• •Parasite concern checks (a puppy was checked for possible fleas/ticks without a booking, per review).
• •Support for special-needs dogs (owner notes care and support for a “special needs dog”).

People

• •Marie: mentioned by name in a review for quickly checking over a new puppy when the owner was concerned about fleas/ticks, answering many questions, and giving practical tips that reassured the owner.

Reviews

4.7 stars from 263 reviews. - Proactive communication during cases: examples include two phone update calls during a day of treatment and asking the owner to report back on recovery.

• •Help with urgent, stressful situations: seizures overnight in a semi-feral cat; owners describe staff as considerate and meticulous in what could be done.
• •Routine care alongside emergencies: general check-ups and castration are mentioned in addition to emergency trips.
• •Walk-in help noted: one owner reports being seen without a booking for a puppy health concern.
• •A minority report of poor communication: one reviewer describes a single phone interaction as rude and obstructive, contrasting with other reviews praising helpfulness.