Johnson and Scott Ltd – Vets in Ely
Clinic Overview
- Many owners praise the team’s friendliness, kindness and professionalism, often saying they felt well looked after during stressful visits. - A detailed urgent-care review describes thorough assessment, careful monitoring and proactive updates for a cat with overnight seizures. - Reviews also mention positive everyday experiences, including help with a poorly dog, ongoing care for pets, and a same-day puppy check without a booking.
Services
- •Emergency and urgent care: emergency help is listed in the clinic information, and recent feedback includes urgent assessment and monitoring for a semi-feral cat after overnight seizures, with update calls during the day.
- •Routine veterinary care: owners mention general check-ups and castration as part of ongoing care.
- •Prompt help for new concerns: reviews describe the practice seeing a puppy with possible fleas or ticks without a booking, with a quick check and reassurance.
- •Ongoing support for more complex pets: one owner specifically praises the care and support given to a special-needs dog.
- •Communication and follow-up: reviews highlight staff answering questions, giving practical tips, and asking owners to report back on recovery.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Reviews on cost are sparse, though one owner has described the practice as reasonable in price.
People
- •Marie: praised for quickly checking over a new puppy when the owner was worried about fleas or ticks, answering questions, and giving practical advice and reassurance.
- •Johnson: named in older client feedback.
- •Wider team: recent reviews frequently describe the staff as friendly, kind, compassionate, professional and empathetic with both pets and owners.
Reviews
Google reviews: 4.7/5 from 274 reviews. Recent feedback is very positive overall, with one isolated complaint about a phone interaction.
- •Many owners praise the team’s friendliness, kindness and professionalism, often saying they felt well looked after during stressful visits.
- •A detailed urgent-care review describes thorough assessment, careful monitoring and proactive updates for a cat with overnight seizures.
- •Reviews also mention positive everyday experiences, including help with a poorly dog, ongoing care for pets, and a same-day puppy check without a booking.
- •One negative review reports a rude and obstructive phone manner, but this is outweighed by a much larger run of strongly positive comments.
