Northfield Vets – Vets in Ely
Clinic Overview
- Many reviewers describe using the practice for years, suggesting strong continuity of care and lasting trust in the team. - Recent feedback often praises the practice’s professionalism, compassion and clear communication, with owners saying staff treat pets as important family members. - Dental care is a recurring positive theme, with owners mentioning teeth cleaning and other dental treatment handled smoothly, with pets returning home comfortable afterwards.
Services
- •Small-animal veterinary care: The practice offers care for common household pets, with reviews specifically mentioning dogs and long-term general pet care.
- •Surgery, diagnostics and referrals: These are listed as core services, indicating support for routine treatment as well as cases needing further investigation or onward referral.
- •Dental treatment: Dental work is specifically highlighted in reviews, including routine teeth cleaning under anaesthetic and other dental procedures where owners felt pets were well looked after and comfortable afterwards.
- •24-hour emergency cover: The practice lists a 24-hour emergency vet service.
- •Practical client support: Owners also praise the reception team for being friendly and efficient, including help with pet insurance claims.
Pricing
No published pricing information is currently available for this clinic.
People
- •Theo Gould (owner / vet): Repeatedly praised for knowledge, experience, compassion and continuity of care, with several owners describing years of trust in Theo’s care.
- •Reception team: Frequently described as welcoming, friendly, helpful and efficient, including support with insurance paperwork and communication around treatment.
- •Wider clinical team: Reviews also speak highly of the vets, nurses and broader team for professionalism, compassion and taking time to know both pets and owners.
Reviews
Northfield Vets has a 4.7-star Google rating from 68 reviews.
- •Many reviewers describe using the practice for years, suggesting strong continuity of care and lasting trust in the team.
- •Recent feedback often praises the practice’s professionalism, compassion and clear communication, with owners saying staff treat pets as important family members.
- •Dental care is a recurring positive theme, with owners mentioning teeth cleaning and other dental treatment handled smoothly, with pets returning home comfortable afterwards.
- •Reception and customer service are usually reviewed very positively, although there is an isolated critical review alleging poor service and too much focus on money.

