Dog & Cat Vets in St. Ives

Riverport Vets Ltd, located in St Ives, Cambridgeshire, is a highly regarded veterinary practice, receiving an impressive 4.9-star rating from 123 reviews on Google Maps. This high rating, coupled with the significant number of reviews, suggests a consistently positive experience for pet owners who visit the clinic. Customer feedback highlights the clinic's dedication to pet care and client satisfaction. Reviewers frequently commend the compassionate and attentive nature of the veterinary staff, emphasizing their commitment to prioritizing animal well-being over financial gain. The clinic is noted for providing thorough explanations of procedures and keeping pet owners informed during treatments, as evidenced by regular updates during a pet's stay. Cost-consciousness is another praised aspect of Riverport Vets, with clients appreciating the transparency and affordability of services. One reviewer detailed a substantial cost saving on a dental procedure compared to their previous practice, underscoring the clinic's fair pricing. Clients also highlight the practice’s understanding and accommodating approach, especially towards pets with specific behavioral needs. The reception team is described as friendly and efficient, facilitating smooth and positive experiences. Overall, the reviews suggest that Riverport Vets Ltd is a reliable choice for pet owners seeking high-quality veterinary care, characterized by genuine compassion, excellent communication, and reasonable pricing. The clinic's glowing reviews and strong reputation make it a top recommendation within the community.

Linnaeus Veterinary Ltd T/A Cromwell Veterinary Group, located in St. Ives, is a well-regarded clinic with a strong reputation in the local area. It boasts an impressive 4.6-star rating on Google Maps, based on 155 reviews, indicating generally high satisfaction among clients. This substantial number of reviews provides a reliable data set for assessing the clinic's performance. The reviews highlight several positive aspects of Cromwell Veterinary Group. Clients frequently commend the friendly and welcoming nature of the reception staff, as well as the caring and professional demeanor of the entire team, including nurses and vets. Many reviewers, such as Janet Mellor and Catherine Ashenden, note the prompt and attentive service, with vets offering clear, detailed advice on pet care and medication administration. This points to a strong emphasis on communication and client education, which is crucial for effective pet healthcare. However, there is a notable outlier in the reviews, where Jamie P shared a less favorable experience, citing a lack of engagement from the vet during an appointment. This suggests that while the majority of experiences at the clinic are positive, there may be occasional inconsistencies in service, which should be addressed to maintain the clinic’s overall reputation. Cromwell Veterinary Group also offers a Pet Club membership, providing regular treatments and consultations, which is appreciated by clients like Victoria Bowles for its convenience and value. Overall, the clinic is highly recommended for its compassionate and professional approach to veterinary care, ensuring pets receive the attention they need in a supportive environment.