Farm & Large-Animal Vets in Cambridgeshire

## Summary Church House Veterinary Clinic is listed as a veterinary nurse training facility and as offering emergency veterinary services (not further detailed in the available sources). Recent reviews describe a mix of routine and sick-pet care, including a cat dental procedure involving multiple tooth extractions and in-house blood/urine testing. Owners frequently mention clear explanations before and after treatment and occasional short-notice appointments, but there are also several detailed complaints about diagnostic accuracy and follow-up communication (including call-backs), plus frustration about needing a consultation to obtain repeat flea medication. ## Services - **Emergency veterinary services:** Listed in clinic data as providing emergency care (described as “24/7 or extended hours,” with no further detail provided). - **Veterinary nurse training:** Listed as a **veterinary nurse training facility**. - **Dentistry:** A cat owner reports **seven teeth extracted** in one visit; they also mention pre- and post-procedure explanations. - **Diagnostics:** Reviews mention **blood tests** and **blood + urine tests** being performed. - **Medical care for illness:** One review describes treatment/support for a **gastric infection** requiring “a day of care.” - **Parasite prevention prescriptions:** Reviews discuss obtaining a **flea tablet** previously supplied by the practice, with a policy requiring a more recent consult mentioned by the reviewer. ## Pricing - A reviewer reports being asked to pay a **vet consultation fee (“30+ quid”)** to obtain a repeat flea tablet prescription after their dog hadn’t been seen for **8 months** (this is the reviewer’s account; no official fee list is provided in the available sources). ## People - **Alistair (vet):** Named in a review relating to an older cat having **multiple teeth removed**; the owner says he **explained everything in detail before and afterwards** and helped “put my mind at rest.” - **Nursing staff (unnamed):** One owner specifically highlights a nurse as **professional and friendly** during the dental visit. ## Reviews **Google rating: 4.7 stars from 222 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Detailed communication during procedures:** One dental case mentions thorough explanations both **before and after** treatment, and the pet being comfortable afterwards. - **Short-notice appointments and supportive sick-pet care:** One owner mentions being seen “at a moment’s notice”; another describes a day of care for a dog with a **gastric infection**. - **Concerns about diagnostic work-ups and accuracy:** Multiple 1-star reviews describe serious dissatisfaction—one alleging **kidney disease wasn’t identified earlier** and that **blood/urine tests weren’t offered initially**; another says **blood test results were wrong** and that they later received a **refund after mediation**. - **Policy/process frustration for repeat medications:** A reviewer objects to needing a consult to obtain a repeat **flea tablet**, and reports difficulty getting call-backs over more than a week. - **Empathy and handling of complaints:** One reviewer describes the vet’s manner at a difficult diagnosis as lacking empathy; the same review describes the practice becoming defensive when questioned about earlier visits.

## Summary Cromwell Veterinary Group describes itself as a long-established practice (“serving … for over 100 years”) with six modern practices and a dedicated rehabilitation centre. The website also states that access to emergency out-of-hours treatment is available. In the latest reviews available to us, owners most often mention clear, detailed explanations (including how to give medications at home), supportive reception/nurse teams, and prompt appointments—alongside a small number of negative experiences around handling/exam technique (one reviewer saying a vet “wouldn’t touch” their cat; another saying a booster injection made their dog squeal). ## Services - General vet appointments, including **booster vaccinations** (mentioned in a review). - **Medication guidance**: vets explaining how to administer prescribed medication and what to do if symptoms persist (mentioned in reviews). - **Parasite prevention supply**: owners mention collecting **worming and flea treatment** as part of a “Pet Club” membership (no specific inclusions/prices stated). - **Hospital admission/animal hospital care** is referenced by one owner whose kitten was “admitted to the animal hospital” (no further details given on whether this is in-house or referral). - **Rehabilitation centre** (stated on the website summary). - **Out-of-hours emergency care access**: the website states access to local emergency out-of-hours treatment is available. ## People - **Reception team**: repeatedly described as friendly and welcoming; one reviewer specifically noted being seen “fairly quickly” despite the practice being busy, and another singled out the receptionist as “lovely” even within an otherwise negative visit. - **Vets (unnamed)**: multiple owners say vets “really listen” and give detailed, practical advice (notably around cat care and administering medication). However, one owner reports a vet did not physically examine their cat and asked the owner to retrieve the cat after it jumped down, which they found unusual. - **Nurses (unnamed)**: included in positive feedback alongside reception and vets, particularly around being kind and supportive during a difficult period when a kitten was unwell. ## Reviews **4.6 stars from 155 reviews.** Themes below are drawn from the latest written reviews available to us. - **Clear explanations and at-home guidance**, including step-by-step advice on giving medication and what to do if problems continue. - **Front-desk experience is a consistent positive**, with owners describing friendly greetings and helpfulness when they drop in for advice or to collect treatments. - **Support during more serious illness** is mentioned, with one owner describing the team as kind and supportive when their kitten needed admission to an animal hospital. - **Handling/exam experience is mixed**: one owner reports a vet “wouldn’t touch” their cat or examine them; another reports a booster injection that made their dog squeal.

## Summary Isle Large Animal Veterinary Centre is part of **Isle Veterinary Group Limited** and has been providing animal healthcare **since 1989**. The website highlights a **24-hour emergency service**, and recent reviews repeatedly describe being **seen promptly for urgent problems** (for example, a cat treated quickly after being attacked, and a dog assessed soon after going lame). Owners also mention **thorough, unhurried consults** (a detailed puppy health check with feeding advice) and the option to join a **monthly Pet Club plan** that bundles routine prevention and basic nurse-led care. ## Services Based on the website summary and the latest reviews, the clinic is described as offering: - **24-hour emergency care** (website statement). - **Urgent same/next-day appointments** referenced by owners (cat attack seen promptly; seen first thing after a late-Friday visit). - **Vaccinations** (puppy vaccination visit mentioned). - **Microchipping** (“vaccination and chipping” mentioned). - **Lameness/injury assessment and treatment**, including **anti-inflammatory medication** and prescribed rest (sprain suspected after a dog went lame). - **Parasite prevention** via a plan that includes **monthly worming and flea treatment** (Pet Club). - Routine extras included in the plan: **nail care** and **anal gland care**, plus **regular checks/general care** (as described by a reviewer). - **Veterinary Nurse Training facility** (listed in the provided clinic data). ## Pricing - **Pet Club**: described by one reviewer as **under £20 per month**, including **monthly worming and flea treatment**, plus **nails, anal glands, regular checks and general care** within the plan. ## People No individual clinicians are named in the information provided, but reviewers repeatedly mention: - **Vets who take time and explain**: one owner described a thorough puppy check that “didn’t rush through,” with help answering feeding questions. - **Teams who act quickly in urgent situations**: an owner reported calling late afternoon after a cat was attacked and being seen promptly, with the cat recovering back to normal. - **Welcoming front desk/support staff**: multiple reviews mention a friendly welcome, and one owner appreciated staff looking after their second dog during the appointment. ## Reviews **Google rating: 4.6 stars from 410 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - **Fast access to care when something feels urgent**, including being seen promptly after an animal attack and being booked in quickly after a late-week concern. - **Thorough consultations**, with owners noting vets listening, answering questions, and not rushing examinations. - **Routine preventive care is commonly mentioned**, particularly puppy vaccination/microchipping and ongoing flea/worm treatment through the Pet Club plan. - **Consistently positive experiences with the wider team**, including reception and nurses, described in practical terms (welcoming, helpful, supportive during stressful visits).

## Summary Pengelly & Mizen Veterinary Surgeons describes itself as a **mixed practice** offering a “complete healthcare service,” and it also advertises **consultations included as part of a Pet Health Club® Plus plan** (exact plan terms beyond this aren’t stated in the available site summary). Provided clinic data also lists it as a **veterinary nurse training facility** and as offering **emergency veterinary services (24/7 or extended hours)**. Recent reviews most often describe a **friendly, welcoming front-of-house experience**, with specific examples including **same-day appointments** and careful handling of **anxious pets** around procedures. One recent review, however, reports a serious concern about being **scared by a heart murmur diagnosis** and being quoted **over £2,000** for treatment including dental extraction—then getting a different assessment elsewhere—so owners may want to ask questions and clarify the basis for diagnoses and estimates. ## Services Evidence from the provided data and latest reviews mentions: - **Emergency veterinary services (24/7 or extended hours)** (listed in clinic data; no further detail provided on how this operates). - **Veterinary nurse training facility** (listed in clinic data). - **Consultations included with a Pet Health Club® Plus plan** (website snippet; inclusions beyond consultations aren’t specified). - **Dental care** mentioned in multiple contexts: - **Teeth cleaning under anaesthetic** (review describes a dog’s dental procedure). - **Dental extractions / “rotten teeth”** (reported in a negative review as part of a proposed treatment plan). - **Dental surgery** is mentioned (cat) but the procedure described as successful took place at a different practice, not here. - **Sedation prior to anaesthetic** for a nervous dog, with the owner allowed to bring the dog’s bed and stay nearby during settling (review detail). ## Pricing - One reviewer states they were told treatment would cost **“over £2,000”**, alongside **extraction of some rotten teeth** (reported as an estimate they received here; this is a single account and disputed by that reviewer after a second opinion elsewhere). ## People - **Theo** (vet; role implied by the reviewer): described as doing a consultation for a nervous dog and following through on a plan to reduce stress—**sedating the dog calmly in the dog’s own bed before anaesthetic**, and returning the dog to the owner within about an hour to wake up quietly. - **Sylvia** (role not stated): described by a long-term client as doing “most of the caring” for their dogs over many years. - **Remco** (role not stated): mentioned by name as “always lovely” by a long-term client. ## Reviews **4.6 stars from 481 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Warm, welcoming service** is repeatedly mentioned (“friendly,” “chatty,” “welcoming”), including by people attending recently. - **Access and responsiveness:** one reviewer specifically reports getting a **same-day appointment**. - **Handling anxious pets around procedures:** a detailed account describes careful planning around a dog’s separation anxiety, including **sedation before anaesthetic** and an owner-focused approach to reduce stress. - **A notable negative outlier raises concerns about diagnosis and cost:** one reviewer reports being told their cat had a **heart murmur** and being quoted **over £2,000**, then receiving a different assessment at another practice; this conflicts with the many positive accounts and is the clearest point of disagreement in the available reviews.

## Summary Belgrave House Veterinary Surgery’s ownership/group isn’t stated in the provided information. The clinic presents itself as a general practice with surgical capability, home-visit care, and a stated 24-hour emergency service, covering both pets and farm/livestock animals. In recent reviews, owners most often describe thorough problem-solving (including seeking lab input and coming back with a plan) and supportive follow-up during serious illness and end-of-life situations. One detailed account credits the team with identifying and surgically treating a suspected pyometra after months of symptoms being attributed to age elsewhere. ## Services Based on the website summary, clinic data, and review examples, the practice is described as offering: - **24-hour emergency service** (stated by the clinic). - **Surgery**, including **uterine surgery for suspected pyometra** (owner review describes pus found in the uterus during the operation). - **Neutering** (stated by the clinic). - **Vaccinations and microchipping** (stated by the clinic). - **Home veterinary care** (stated by the clinic). - Care for **pets as well as livestock/farm animals** (stated by the clinic). - **Veterinary nurse training facility** (listed in clinic data). - Coordination around **specialist referral**, with continued check-ins and advice after referral (owner review). ## People - **David Urwin (vet, role implied in reviews):** Named repeatedly for hands-on clinical decision-making and communication. Owners describe: - Identifying a serious underlying issue and proceeding to surgery when another practice had attributed symptoms to age (pyometra case). - Taking time with complex cases—reviewers mention he/they will consult a lab and come back with answers if unsure. - Handling difficult or fearful dogs carefully (“my dog is a nightmare at the vets and they handle her really well”). - Following up proactively after a pet was referred to a specialist, including checking in and offering advice. - Supporting owners through euthanasia/end-of-life, with one reviewer noting both David and **his wife** were “amazing and so empathetic.” ## Reviews **Google rating: 4.7 stars from 136 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Surgery that made a clear difference:** one owner describes life-saving uterine surgery for suspected pyometra, with major improvement in their dog’s wellbeing afterwards. - **Thorough work-ups and problem-solving:** reviewers mention the team will think things through, consult external testing/labs, and then return with next steps. - **Follow-up and continuity:** owners describe being contacted after specialist referral to check on progress and offer guidance. - **Handling challenging pets:** at least one reviewer specifically praises how the team manages a dog that struggles at vet visits. - **Cost perceptions are positive but non-specific:** multiple reviewers call the practice “reasonable” on price, without giving figures.