Farm Vets in St. Ives

## Summary Cromwell Veterinary Group describes itself as a long-established practice (“serving … for over 100 years”) with six modern practices and a dedicated rehabilitation centre. The website also states that access to emergency out-of-hours treatment is available. In the latest reviews available to us, owners most often mention clear, detailed explanations (including how to give medications at home), supportive reception/nurse teams, and prompt appointments—alongside a small number of negative experiences around handling/exam technique (one reviewer saying a vet “wouldn’t touch” their cat; another saying a booster injection made their dog squeal). ## Services - General vet appointments, including **booster vaccinations** (mentioned in a review). - **Medication guidance**: vets explaining how to administer prescribed medication and what to do if symptoms persist (mentioned in reviews). - **Parasite prevention supply**: owners mention collecting **worming and flea treatment** as part of a “Pet Club” membership (no specific inclusions/prices stated). - **Hospital admission/animal hospital care** is referenced by one owner whose kitten was “admitted to the animal hospital” (no further details given on whether this is in-house or referral). - **Rehabilitation centre** (stated on the website summary). - **Out-of-hours emergency care access**: the website states access to local emergency out-of-hours treatment is available. ## People - **Reception team**: repeatedly described as friendly and welcoming; one reviewer specifically noted being seen “fairly quickly” despite the practice being busy, and another singled out the receptionist as “lovely” even within an otherwise negative visit. - **Vets (unnamed)**: multiple owners say vets “really listen” and give detailed, practical advice (notably around cat care and administering medication). However, one owner reports a vet did not physically examine their cat and asked the owner to retrieve the cat after it jumped down, which they found unusual. - **Nurses (unnamed)**: included in positive feedback alongside reception and vets, particularly around being kind and supportive during a difficult period when a kitten was unwell. ## Reviews **4.6 stars from 155 reviews.** Themes below are drawn from the latest written reviews available to us. - **Clear explanations and at-home guidance**, including step-by-step advice on giving medication and what to do if problems continue. - **Front-desk experience is a consistent positive**, with owners describing friendly greetings and helpfulness when they drop in for advice or to collect treatments. - **Support during more serious illness** is mentioned, with one owner describing the team as kind and supportive when their kitten needed admission to an animal hospital. - **Handling/exam experience is mixed**: one owner reports a vet “wouldn’t touch” their cat or examine them; another reports a booster injection that made their dog squeal.