Dog & Cat Vets in Wisbech

## Summary Medivet Wisbech is part of the Medivet veterinary group, offering routine and preventative care alongside on-site diagnostics (in-house laboratory and X‑rays). The practice also states it is a veterinary nurse training facility, and has named nurse clinics in addition to vet consultations (15‑minute appointments are listed on the site). Out-of-hours care is arranged via Vets Now (as named by the practice), with an out-of-hours consult fee shown from £250 (inc. VAT). From the latest reviews available to us, owners most often describe: - smooth appointment booking and a helpful receptionist experience - vets and nurses taking time to explain things (“friendly and informative”) - confident handling of challenging or busy situations (one review describes arriving with 7 dogs and a cat and being treated supportively) - repeat custom over many years, with multiple reviews singling out vet Monica for breed-specific knowledge (Shar Pei). ## Services Services and capabilities mentioned by the practice website include: - 15‑minute consultations - Vaccinations and parasite care - Microchipping - Neutering - Dentistry - Nurse clinics - Home visits - In-house laboratory testing - X‑rays - Out-of-hours service provided via Vets Now (as stated by the practice) - Unused medication disposal: the practice asks clients to return unused medications for safe disposal Species listed on the website: cats, dogs, rabbits, and small mammals. ## Pricing - Out-of-hours consult fee: from **£250 (inc. VAT)** (noted by the practice; prices stated as subject to change). ## People - **Monica Rusu (Partner & Veterinary Surgeon)**: reviews repeatedly name Monica and describe long-term trust (“7 plus years”), with specific praise for Shar Pei breed knowledge (“knows the shar pei breed inside out”). - **Seda Kardas (Veterinary Surgeon)**: listed on the practice website team section. - **Georgina Powers (Head Veterinary Nurse)**: listed as Head Veterinary Nurse; the website notes she is a clinical supervisor and has supported student nurses through training. ## Reviews **Google rating:** **4.7/5** from **213** reviews. (A separate rating snippet in the practice website source material shows **4.0/5** from **262** reviews, so the rating/count reported differs by source.) “Themes below are drawn from the latest written reviews available to us.” - Booking and front-desk experience: owners mention efficiency and a “lovely receptionist.” - Communication: multiple reviews say staff are informative and provide advice that feels trustworthy. - Handling pets (and multi-pet situations): one owner describes arriving with 7 dogs and a cat and being met with kindness and understanding. - Specific clinician praise: Monica is repeatedly highlighted, including for Shar Pei-specific experience and for being good with individual dogs mentioned in reviews (e.g., a Dachshund and a GSD).

## Summary Silver Green Veterinary Practice describes itself as an independent practice offering a 24‑hour emergency service for small animals. The website lists in‑house diagnostic tools (digital X‑ray and portable ultrasound) alongside routine and surgical care, including dental procedures and blood tests. In the latest reviews available, owners commonly mention routine preventative care such as puppy vaccination and microchipping, plus consultations where the vet explains findings during the exam. Several reviews also describe support around end‑of‑life care (including arranging urgent appointments and handling euthanasia with sensitivity). A small number of recent reviews report problems with a specific vet’s communication and assessment of an emergency, alongside another review describing a brusque manner at an appointment—so experiences appear to vary by clinician. ## Services From the clinic website summary (small animals): - 24/7 emergency services - Consultations - Surgery - Dental procedures for small animals - Blood tests - Digital X‑ray (small animals) - Portable ultrasound - Microchipping - Parasite treatment - Nurse weight clinic - Prescriptions and repeat prescriptions From the latest reviews: - Puppy vaccination and microchipping mentioned together in one visit - Bloods taken at a check‑up, with the exam talked through as it happened - Treatment for an undescended testicle (procedure and follow‑up experience referenced) - End‑of‑life appointments, including euthanasia support and bereavement handling ## Reviews **Google rating: 4.8 stars from 180 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Preventative and routine care is frequently mentioned:** vaccinations, microchipping, check‑ups, and blood tests. - **Communication during exams:** one owner highlighted being told “everything” as the vet went through the examination. - **Support in difficult situations:** multiple reviews describe staff being sympathetic and respectful during emergencies involving an elderly pet and during euthanasia. - **Mixed reports about vet interaction/decision‑making:** one recent 1‑star review describes serious dissatisfaction with an on‑call vet’s handling of a potential toxin ingestion emergency and difficulty communicating; another review reports a vet who did not greet them and seemed “grumpy,” while other reviews describe excellent care.

## Summary Paddons Veterinary Surgeons has been supporting pets since 1859 and holds **International Society of Feline Medicine (ISFM) silver-level Cat Friendly Clinic** status. Reviews describe a practice that handles routine preventive care (annual boosters and kennel cough vaccination are specifically mentioned) and where the front-desk team is repeatedly noted for practical help and flexibility—such as arranging to be seen slightly earlier and helping an unwell owner with water while waiting. Feedback on vet manner is mostly positive (gentle handling and taking time to explain), though one recent review reports a vet who didn’t greet the dog warmly, suggesting inconsistency in bedside manner between clinicians. ## Services - **Cat-friendly care:** ISFM **silver-level Cat Friendly Clinic** status is stated on the practice website. - **Vaccinations:** Annual booster appointments are mentioned in multiple reviews; kennel cough vaccination is also specifically referenced. - **Emergency veterinary services:** Listed in the clinic data (no further details provided in the available sources). - **Veterinary nurse training facility:** Listed in the clinic data. ## People - **Reception team:** Frequently mentioned for being accommodating and supportive—e.g., asking the vet to bring an appointment forward and helping an unwell owner while they waited; also described as consistently friendly and helpful with advice. - **Nursing team (including “Jenny”):** Noted in one review as “great”; other reviews describe nurses as knowledgeable and good with a “little cat.” - **Vets (unnamed):** Owners mention gentle handling during booster visits (including with a dog that doesn’t always behave) and taking time to explain. One reviewer reported a contrasting experience where a vet didn’t greet their dog in a way they expected. ## Reviews **4.6 stars from 219 reviews.** Themes below are drawn from the latest written reviews available to us. - Reception staff repeatedly praised for small but meaningful support (helping owners, accommodating timing requests, being consistently friendly). - Routine preventive care is commonly referenced (annual boosters; kennel cough vaccination). - Many owners say vets/nurses handle pets gently and explain things clearly, including with larger breeds (Rottweilers mentioned). - A minority note inconsistency in vet manner (one reviewer felt the vet did not engage warmly with their dog).

## Summary Nene Veterinary Group – Wisbech is part of a three-branch practice focused on small-animal care, and is listed as a veterinary nurse training facility. Reviews describe routine preventative appointments (annual check-ups and vaccinations) as well as planned surgeries (cat and dog neutering) with a pre-screening step beforehand. Owners repeatedly mention practical, visit-level details: a “spotless” waiting area and consulting room; staff being calm with a nervous cat; and support over “the last couple of weeks” for a dog needing ongoing help. Feedback is mixed on communication and bedside manner—some describe compassionate care, while others report feeling rushed, unclear on next steps, or that cost was prioritised. ## Services Based on the website summary and the latest reviews available to us, the clinic is associated with: - **Small-animal veterinary care** (three-branch practice). - **Annual health checks and vaccinations** (explicitly mentioned for a dog). - **Neutering** (cat neutering and a planned dog neutering, with **pre-screening** appointments referenced). - **Discussion of DNR status** as part of surgical planning (raised on the day of a cat neuter in one review). - **Veterinary nurse training facility** (listed in clinic data). ## People - **Angie (vet)**: described as “really good and helpful” in one review. - **Reception team**: described as “friendly and professional” in a review that was otherwise unhappy with the clinical consult. - **Wider team (vets/nurses/assistants)**: several reviews describe staff being calm with a nervous cat and supportive during a period of repeated visits; other reviews describe an unfriendly interaction with a nurse and concerns about vet communication (including feeling unclear on feeding and next steps after a consultation). ## Reviews **Google rating: 4.4 stars from 34 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Strong positives for day-to-day visits:** annual check-up and vaccination visit described as excellent “from start to finish,” with a notably clean waiting and consulting area. - **Handling of anxious pets:** one owner highlights staff being calm and gentle with a nervous cat during visits. - **Support during ongoing issues:** multiple-week support for a dog is mentioned positively. - **Mixed experiences with communication and warmth:** one review says the vet felt focused on billing and didn’t give clear guidance (owner had to ask what to feed their cat and what to do next); another mentions a nurse being “very straight faced” with “no kindness” toward their dog. - **Process/administration concerns around surgery:** a negative review describes confusion about why DNR status wasn’t covered at pre-screening, a cancelled neutering after questions were raised, difficulty obtaining a medication refund, and alleged inaccuracies in the pet’s records.