Featured Clinic Overview
## Summary Pengelly & Mizen Veterinary Surgeons describes itself as a mixed practice offering a “complete healthcare service,” and it also advertises consultations included as part of a Pet Health Club® Plus plan (exact plan terms beyond this aren’t stated in the available site summary). Provided clinic data also lists it as a veterinary nurse training facility and as offering emergency veterinary services (24/7 or extended hours). Recent reviews most often describe a friendly, welcoming front-of-house experience, with specific examples including same-day appointments and careful handling of anxious pets around procedures. One recent review, however, reports a serious concern about being scared by a heart murmur diagnosis and being quoted over £2,000 for treatment including dental extraction—then getting a different assessment elsewhere—so owners may want to ask questions and clarify the basis for diagnoses and estimates. ## Services Evidence from the provided data and latest reviews mentions: - Emergency veterinary services (24/7 or extended hours) (listed in clinic data; no further detail provided on how this operates). - Veterinary nurse training facility (listed in clinic data). - Consultations included with a Pet Health Club® Plus plan (website snippet; inclusions beyond consultations aren’t specified). - Dental care mentioned in multiple contexts: - Teeth cleaning under anaesthetic (review describes a dog’s dental procedure). - Dental extractions / “rotten teeth” (reported in a negative review as part of a proposed treatment plan). - Dental surgery is mentioned (cat) but the procedure described as successful took place at a different practice, not here. - Sedation prior to anaesthetic for a nervous dog, with the owner allowed to bring the dog’s bed and stay nearby during settling (review detail). ## Pricing - One reviewer states they were told treatment would cost “over £2,000”, alongside extraction of some rotten teeth (reported as an estimate they received here; this is a single account and disputed by that reviewer after a second opinion elsewhere). ## People - Theo (vet; role implied by the reviewer): described as doing a consultation for a nervous dog and following through on a plan to reduce stress—sedating the dog calmly in the dog’s own bed before anaesthetic, and returning the dog to the owner within about an hour to wake up quietly. - Sylvia (role not stated): described by a long-term client as doing “most of the caring” for their dogs over many years. - Remco (role not stated): mentioned by name as “always lovely” by a long-term client. ## Reviews 4.6 stars from 481 reviews. “Themes below are drawn from the latest written reviews available to us.” - Warm, welcoming service is repeatedly mentioned (“friendly,” “chatty,” “welcoming”), including by people attending recently. - Access and responsiveness: one reviewer specifically reports getting a same-day appointment. - Handling anxious pets around procedures: a detailed account describes careful planning around a dog’s separation anxiety, including sedation before anaesthetic and an owner-focused approach to reduce stress. - A notable negative outlier raises concerns about diagnosis and cost: one reviewer reports being told their cat had a heart murmur and being quoted over £2,000, then receiving a different assessment at another practice; this conflicts with the many positive accounts and is the clearest point of disagreement in the available reviews.
Showing 1-10 of 20 clinics
Isle Large Animal Veterinary Centre is part of Isle Veterinary Group Limited and has been providing animal healthcare since 1989. The website highlights a 24-hour emergency service, and recent reviews repeatedly describe being seen promptly for urgent problems (for example, a cat treated quickly after being attacked, and a dog assessed soon after going lame). Owners also mention thorough, unhurried consults (a detailed puppy health check with feeding advice) and the option to join a monthly Pet Club plan that bundles routine prevention and basic nurse-led care.
Isle Large Animal Veterinary Centre is part of Isle Veterinary Group Limited and has been providing animal healthcare since 1989. The website highlights a 24-hour emergency service, and recent reviews repeatedly describe being seen promptly for urgent problems (for example, a cat treated quickly after being attacked, and a dog assessed soon after going lame). Owners also mention thorough, unhurried consults (a detailed puppy health check with feeding advice) and the option to join a monthly Pet Club plan that bundles routine prevention and basic nurse-led care.
Isle Veterinary Group (listed as Isle Veterinary Group Limited) offers a 24 hour emergency service and is also a veterinary nurse training facility. From the website and recent reviews, it appears set up for both routine care (puppy checks, vaccinations, microchipping) and urgent same-day problems (for example, a cat seen promptly after an attack, and a dog assessed quickly after going lame). Owners repeatedly describe unrushed, thorough examinations (including a full puppy check and time for feeding questions), and several reviews mention being seen quickly when it mattered (late-afternoon call leading to prompt appointment; a Friday visit followed by being seen first thing Saturday).
Isle Veterinary Group (listed as Isle Veterinary Group Limited) offers a 24 hour emergency service and is also a veterinary nurse training facility. From the website and recent reviews, it appears set up for both routine care (puppy checks, vaccinations, microchipping) and urgent same-day problems (for example, a cat seen promptly after an attack, and a dog assessed quickly after going lame). Owners repeatedly describe unrushed, thorough examinations (including a full puppy check and time for feeding questions), and several reviews mention being seen quickly when it mattered (late-afternoon call leading to prompt appointment; a Friday visit followed by being seen first thing Saturday).
Medivet Impington
Cambridge
Our Score (90/100)
Medivet Impington is part of the Medivet group (a network of veterinary practices and 24-hour centres). The clinic offers routine appointments as well as access to around-the-clock emergency care via one of Medivet’s 24-hour centres, with the website stating a nationwide overnight emergency consultation fee of £130 (7pm–9am). From the latest reviews, owners most often describe: pets being seen quickly when unwell (including an emergency walk-in cat), staff taking steps to reduce stress for reactive dogs (being brought in via a back door), and vets supporting longer-term conditions (one owner mentions epilepsy management). One review also describes a case where the clinic did not charge after someone brought in a neighbour’s unwell cat out of concern.
Medivet Impington is part of the Medivet group (a network of veterinary practices and 24-hour centres). The clinic offers routine appointments as well as access to around-the-clock emergency care via one of Medivet’s 24-hour centres, with the website stating a nationwide overnight emergency consultation fee of £130 (7pm–9am). From the latest reviews, owners most often describe: pets being seen quickly when unwell (including an emergency walk-in cat), staff taking steps to reduce stress for reactive dogs (being brought in via a back door), and vets supporting longer-term conditions (one owner mentions epilepsy management). One review also describes a case where the clinic did not charge after someone brought in a neighbour’s unwell cat out of concern.
Werrington Vets
Peterborough
Our Score (90/100)
Werrington Vets is an RCVS-accredited general practice that, according to recent reviewers, changed from being independently run to being owned by CVS (UK) Ltd. The practice advertises broad first-opinion care plus in-house diagnostics (including X‑ray, ultrasound and an in-house lab) and also lists referral services such as soft tissue surgery, internal medicine and keyhole (laparoscopic) surgery. Recent review signals are mixed: several owners describe price increases, inconsistent information about treatment plans, and longer waits (including one report of waiting 20 minutes past the appointment time with no explanation), while older reviews describe strong trust in the team and credit the practice with saving dogs’ lives. One reviewer also reports a dispute about whether the practice would accept an injured pigeon without payment.
Werrington Vets is an RCVS-accredited general practice that, according to recent reviewers, changed from being independently run to being owned by CVS (UK) Ltd. The practice advertises broad first-opinion care plus in-house diagnostics (including X‑ray, ultrasound and an in-house lab) and also lists referral services such as soft tissue surgery, internal medicine and keyhole (laparoscopic) surgery. Recent review signals are mixed: several owners describe price increases, inconsistent information about treatment plans, and longer waits (including one report of waiting 20 minutes past the appointment time with no explanation), while older reviews describe strong trust in the team and credit the practice with saving dogs’ lives. One reviewer also reports a dispute about whether the practice would accept an injured pigeon without payment.
Our Score (89/100)
Johnson and Scott Ltd offers both routine veterinary care and urgent help, and is also listed as a veterinary nurse training facility. Based on recent reviews, the practice appears set up to handle same-day urgent situations as well as ongoing care: one owner brought in a semi-feral cat after seizures overnight and describes the team as thorough, with two phone update calls during the day and a request to send progress updates after discharge. Another review mentions being seen without a booking for a new puppy check when the owner was worried about fleas/ticks. Feedback is mostly very positive, though one reviewer reports a rude, difficult phone conversation, which conflicts with the many comments about helpful communication.
Johnson and Scott Ltd offers both routine veterinary care and urgent help, and is also listed as a veterinary nurse training facility. Based on recent reviews, the practice appears set up to handle same-day urgent situations as well as ongoing care: one owner brought in a semi-feral cat after seizures overnight and describes the team as thorough, with two phone update calls during the day and a request to send progress updates after discharge. Another review mentions being seen without a booking for a new puppy check when the owner was worried about fleas/ticks. Feedback is mostly very positive, though one reviewer reports a rude, difficult phone conversation, which conflicts with the many comments about helpful communication.
Kimbolton Vets
Huntingdon
Our Score (87/100)
Kimbolton Vets describes itself as an independent practice with a “personal approach” to care. Reviews suggest it’s set up strongly for routine preventative care (boosters/annual vaccinations, check-ups) while also handling common procedures like spays and dentistry (a broken back tooth with exposed pulp identified during a booster check, with extraction discussed). Owners also mention supportive handling during end-of-life appointments for cats, plus practical help such as staff carrying a cat carrier to and from the car.
Kimbolton Vets describes itself as an independent practice with a “personal approach” to care. Reviews suggest it’s set up strongly for routine preventative care (boosters/annual vaccinations, check-ups) while also handling common procedures like spays and dentistry (a broken back tooth with exposed pulp identified during a booster check, with extraction discussed). Owners also mention supportive handling during end-of-life appointments for cats, plus practical help such as staff carrying a cat carrier to and from the car.
Clarendon Street Veterinary Surgery
Cambridge
Our Score (87/100)
Clarendon Street Veterinary Surgery is described by reviewers as an independent practice. It appears set up for both urgent, same-day problems and planned procedures: owners mention being seen “straight away” for emergencies, and pets being booked quickly for surgery (including a broken tooth and tumour removal). Concrete details owners repeatedly describe include: - Surgery with proactive follow-up: one owner of a senior dog described quick access to surgery, updates during the day, then multiple bandage changes and post-op checks, with some follow-ups said to be included in the operation cost or free. - Handling urgent cases promptly: examples include a paw-pad slice and an emergency visit for a dog with a grass seed lodged deep in the nose causing sneezing and bleeding. - Clear cost communication: one review specifically mentions transparency regarding cost during treatment. - Out-of-hours cover: the clinic website states that out-of-hours calls are handled by Vets24.
Clarendon Street Veterinary Surgery is described by reviewers as an independent practice. It appears set up for both urgent, same-day problems and planned procedures: owners mention being seen “straight away” for emergencies, and pets being booked quickly for surgery (including a broken tooth and tumour removal). Concrete details owners repeatedly describe include: - Surgery with proactive follow-up: one owner of a senior dog described quick access to surgery, updates during the day, then multiple bandage changes and post-op checks, with some follow-ups said to be included in the operation cost or free. - Handling urgent cases promptly: examples include a paw-pad slice and an emergency visit for a dog with a grass seed lodged deep in the nose causing sneezing and bleeding. - Clear cost communication: one review specifically mentions transparency regarding cost during treatment. - Out-of-hours cover: the clinic website states that out-of-hours calls are handled by Vets24.
Belgrave House Veterinary Surgery
Cambridge
Our Score (86/100)
Belgrave House Veterinary Surgery’s ownership/group isn’t stated in the provided information. The clinic presents itself as a general practice with surgical capability, home-visit care, and a stated 24-hour emergency service, covering both pets and farm/livestock animals. In recent reviews, owners most often describe thorough problem-solving (including seeking lab input and coming back with a plan) and supportive follow-up during serious illness and end-of-life situations. One detailed account credits the team with identifying and surgically treating a suspected pyometra after months of symptoms being attributed to age elsewhere.
Belgrave House Veterinary Surgery’s ownership/group isn’t stated in the provided information. The clinic presents itself as a general practice with surgical capability, home-visit care, and a stated 24-hour emergency service, covering both pets and farm/livestock animals. In recent reviews, owners most often describe thorough problem-solving (including seeking lab input and coming back with a plan) and supportive follow-up during serious illness and end-of-life situations. One detailed account credits the team with identifying and surgically treating a suspected pyometra after months of symptoms being attributed to age elsewhere.
Granta Veterinary Specialists
Cambridge
Our Score (84/100)
Granta Veterinary Specialists is a new, independent, vet-owned small-animal specialist referral centre. Based on its stated services and recent client experiences, it’s set up for complex referral work including advanced diagnostics and surgery—owners mention disc disease treated with surgery and an inhaled foreign body in the lung being identified and resolved without invasive surgery. Reviews also repeatedly describe clear, consistent communication (including being kept informed during and after surgery), overnight hospital stays, and an emphasis on tailoring care to the individual case, with one owner specifically praising the clinic for being upfront about costs.
Granta Veterinary Specialists is a new, independent, vet-owned small-animal specialist referral centre. Based on its stated services and recent client experiences, it’s set up for complex referral work including advanced diagnostics and surgery—owners mention disc disease treated with surgery and an inhaled foreign body in the lung being identified and resolved without invasive surgery. Reviews also repeatedly describe clear, consistent communication (including being kept informed during and after surgery), overnight hospital stays, and an emphasis on tailoring care to the individual case, with one owner specifically praising the clinic for being upfront about costs.