Isle Veterinary Group – Vets in Ely
Clinic Overview
- Reviewers often mention quick access when it matters, including urgent appointments for an injured cat, late appointments, and next-day follow-up after a Friday visit. - A recurring theme is calm, kind handling of nervous or lively pets, including a very anxious dog and an excitable young dog at appointments. - Owners frequently describe consultations as thorough and helpful, with praise for detailed puppy checks, clear answers to questions, and practical advice on issues such as feeding, flea treatment and lameness.
Isle Veterinary Group in Ely provides routine and urgent veterinary care, and the clinic website states that a 24 hour emergency service is available. Recent feedback highlights quick access when pets need to be seen promptly, thorough consultations that do not feel rushed, and a consistently friendly welcome from the team. Owners also regularly mention the practice’s Pet Club for preventive care.
Services
- •Emergency and urgent care: The clinic website states a 24 hour emergency service. Recent reviews also mention prompt help for urgent problems, including a cat being seen quickly after an attack and a dog being fitted in after a late call and then seen first thing the next day.
- •Routine consultations and young pet care: Reviews mention puppy checks, vaccinations and microchipping, with one owner highlighting a very thorough first visit that included time to discuss feeding. Booster vaccinations are also mentioned by a Pet Club member.
- •Preventive care and health plans: Owners refer to a Pet Club that includes worming, flea treatment, nail trims, anal gland care, regular checks and general care. One recent review also mentions the team giving advice about a flea tablet.
- •Injury and mobility problems: Recent feedback includes wound assessment for an injured cat and lameness assessment and treatment for a dog, including anti-inflammatory medication and advice to rest from agility.
- •Remote support and advice: The website also mentions Video Vet and pet advice content.
Pricing
No published pricing information is currently available for this clinic.
People
No individual vets or nurses are named in recent feedback. Owners consistently praise the vets for listening, being kind and gentle, and taking time to answer questions, while reception is often described as warm and welcoming; one recent review also specifically complimented the vet nurses.
Reviews
Isle Veterinary Group has a 4.6-star Google rating from 419 reviews.
- •Reviewers often mention quick access when it matters, including urgent appointments for an injured cat, late appointments, and next-day follow-up after a Friday visit.
- •A recurring theme is calm, kind handling of nervous or lively pets, including a very anxious dog and an excitable young dog at appointments.
- •Owners frequently describe consultations as thorough and helpful, with praise for detailed puppy checks, clear answers to questions, and practical advice on issues such as feeding, flea treatment and lameness.
- •The overall tone of recent feedback is very positive, with repeated praise for the friendly reception, helpful staff, clean surroundings, and a sense that the team goes above and beyond.
