Isle Veterinary Group – Vets in Ely
Clinic Overview
- Reviewers repeatedly describe the team as kind, caring and professional, with several long-standing clients saying the standard of care has been consistently strong over many years. - A common theme is quick help when pets need to be seen promptly, including emergency support and late appointments for unwell animals. - Owners often praise the clinic’s approach with nervous or excitable dogs, saying vets explain things clearly and handle pets gently.
Services
- •Emergency and urgent care: The clinic website states that a 24 hour emergency service is available. Reviews continue to mention prompt help when pets need attention quickly, including emergencies and late appointments for unwell dogs.
- •Routine consultations and young pet care: Recent feedback mentions puppy checks, vaccinations and microchipping, with praise for thorough first visits and time taken to discuss wider care such as feeding. Booster vaccinations are also mentioned through the Pet Club.
- •Preventive care and health plans: Owners regularly refer to the Pet Club, mentioning worming, flea treatment, nail trims, anal gland care, regular checks and booster jabs. One review also highlights getting helpful advice about a flea tablet.
- •Injury, illness and mobility concerns: Reviews mention care for injured or unwell pets, including wound assessment, lameness assessment and treatment, anti-inflammatory medication, and practical advice on rest and recovery.
- •Support for nervous pets and general advice: Several owners mention kind, calm handling of anxious, nervous or excitable dogs, along with clear explanations and supportive advice during appointments.
- •Remote support and advice: The website also mentions Video Vet and pet advice content.
Pricing
No published pricing information is currently available for this clinic.
People
Named in recent reviews, Annalie is praised as a knowledgeable and caring vet, and Rosanne is described as very caring and attentive. Reviews also speak positively about the wider team, with repeated compliments for the reception staff, vets and vet nurses.
Reviews
Isle Veterinary Group has a 4.7-star Google rating from 470 reviews.
- •Reviewers repeatedly describe the team as kind, caring and professional, with several long-standing clients saying the standard of care has been consistently strong over many years.
- •A common theme is quick help when pets need to be seen promptly, including emergency support and late appointments for unwell animals.
- •Owners often praise the clinic’s approach with nervous or excitable dogs, saying vets explain things clearly and handle pets gently.
- •The overall tone is very positive, with frequent mentions of helpful reception staff, supportive nurses, clean surroundings, and good value from the Pet Club.

