Isle Large Animal Veterinary Centre – Vets in Ely
Clinic Overview
- Owners frequently mention fast access to care, including quick appointments, late slots when pets were unwell, and prompt help in emergencies. - A recurring theme is kind, calm handling, especially for nervous or anxious dogs and excitable young pets. - Reviews often praise clear explanations and reassuring advice from the vets, with several owners saying they felt listened to and supported.
Services
- •Emergency and urgent care: 24-hour emergency cover is listed, and owners continue to mention quick help when pets need attention promptly, including late appointments and fast responses in emergencies.
- •Routine preventive care: Reviews mention vaccinations, booster jabs, microchipping, and advice around flea treatment, including phone guidance about a flea tablet.
- •Injury and illness assessment: Recent examples include assessment of lameness, reassurance where a sprain was suspected, and treatment with anti-inflammatory medication plus rest advice.
- •Pet Club preventive plan: Owners mention a plan covering worming and flea treatment, with routine extras such as nail trims, anal gland care, and regular checks/general care. Reviews also describe it as good value.
- •Consultations and handling: Feedback describes vets as thorough, kind and gentle, particularly with puppies and nervous or anxious dogs, with clear explanations during appointments.
- •Training facility: The clinic is listed as a Veterinary Nurse Training facility.
Pricing
No published pricing information is currently available for this clinic.
People
- •Annalie: Praised in reviews as a knowledgeable, caring vet who gives helpful advice and support.
- •Rosanne: Mentioned positively for being caring and attentive with both pets and owners.
- •Vets: Owners consistently describe the vets as thorough, calm and reassuring, taking time to listen, explain findings, and avoid rushing consultations.
- •Vet nurses: Feedback includes positive mentions of the nursing team.
- •Reception and support staff: Reviews often mention a warm welcome, helpful phone advice, and a friendly, helpful front-of-house team.
Reviews
Google rating: 4.7 stars from 470 reviews. Recent feedback is very positive overall.
- •Owners frequently mention fast access to care, including quick appointments, late slots when pets were unwell, and prompt help in emergencies.
- •A recurring theme is kind, calm handling, especially for nervous or anxious dogs and excitable young pets.
- •Reviews often praise clear explanations and reassuring advice from the vets, with several owners saying they felt listened to and supported.
- •The wider team also gets strong feedback, with reception and nurses described as welcoming, helpful and consistently friendly, and the Pet Club is mentioned as good value for routine treatments.

