Emergency Vets in Ely

## Summary Johnson and Scott Ltd offers both routine veterinary care and urgent help, and is also listed as a **veterinary nurse training facility**. Based on recent reviews, the practice appears set up to handle **same-day urgent situations** as well as ongoing care: one owner brought in a semi-feral cat after **seizures overnight** and describes the team as thorough, with **two phone update calls during the day** and a request to **send progress updates after discharge**. Another review mentions being seen **without a booking** for a new puppy check when the owner was worried about fleas/ticks. Feedback is mostly very positive, though one reviewer reports a **rude, difficult phone conversation**, which conflicts with the many comments about helpful communication. ## Services - **Emergency veterinary services** (listed in clinic data as 24/7 or extended-hours emergency care). - **Urgent assessment and monitoring**, including a cat seen after **overnight seizures**, with daytime status updates to the owner (reviewed experience). - **General check-ups** (mentioned by owners). - **Castration** (mentioned by an owner whose dog had routine care plus emergency visits). - **Parasite concern checks** (a puppy was checked for possible **fleas/ticks** without a booking, per review). - **Support for special-needs dogs** (owner notes care and support for a “special needs dog”). ## People - **Marie**: mentioned by name in a review for quickly checking over a new puppy when the owner was concerned about fleas/ticks, **answering many questions**, and giving **practical tips** that reassured the owner. ## Reviews **4.7 stars from 263 reviews.** Themes below are drawn from the latest written reviews available to us. - **Proactive communication during cases:** examples include **two phone update calls** during a day of treatment and asking the owner to **report back on recovery**. - **Help with urgent, stressful situations:** seizures overnight in a semi-feral cat; owners describe staff as considerate and meticulous in what could be done. - **Routine care alongside emergencies:** general check-ups and **castration** are mentioned in addition to emergency trips. - **Walk-in help noted:** one owner reports being seen **without a booking** for a puppy health concern. - **A minority report of poor communication:** one reviewer describes a single phone interaction as **rude and obstructive**, contrasting with other reviews praising helpfulness.

## Summary Isle Large Animal Veterinary Centre is part of **Isle Veterinary Group Limited** and has been providing animal healthcare **since 1989**. The website highlights a **24-hour emergency service**, and recent reviews repeatedly describe being **seen promptly for urgent problems** (for example, a cat treated quickly after being attacked, and a dog assessed soon after going lame). Owners also mention **thorough, unhurried consults** (a detailed puppy health check with feeding advice) and the option to join a **monthly Pet Club plan** that bundles routine prevention and basic nurse-led care. ## Services Based on the website summary and the latest reviews, the clinic is described as offering: - **24-hour emergency care** (website statement). - **Urgent same/next-day appointments** referenced by owners (cat attack seen promptly; seen first thing after a late-Friday visit). - **Vaccinations** (puppy vaccination visit mentioned). - **Microchipping** (“vaccination and chipping” mentioned). - **Lameness/injury assessment and treatment**, including **anti-inflammatory medication** and prescribed rest (sprain suspected after a dog went lame). - **Parasite prevention** via a plan that includes **monthly worming and flea treatment** (Pet Club). - Routine extras included in the plan: **nail care** and **anal gland care**, plus **regular checks/general care** (as described by a reviewer). - **Veterinary Nurse Training facility** (listed in the provided clinic data). ## Pricing - **Pet Club**: described by one reviewer as **under £20 per month**, including **monthly worming and flea treatment**, plus **nails, anal glands, regular checks and general care** within the plan. ## People No individual clinicians are named in the information provided, but reviewers repeatedly mention: - **Vets who take time and explain**: one owner described a thorough puppy check that “didn’t rush through,” with help answering feeding questions. - **Teams who act quickly in urgent situations**: an owner reported calling late afternoon after a cat was attacked and being seen promptly, with the cat recovering back to normal. - **Welcoming front desk/support staff**: multiple reviews mention a friendly welcome, and one owner appreciated staff looking after their second dog during the appointment. ## Reviews **Google rating: 4.6 stars from 410 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - **Fast access to care when something feels urgent**, including being seen promptly after an animal attack and being booked in quickly after a late-week concern. - **Thorough consultations**, with owners noting vets listening, answering questions, and not rushing examinations. - **Routine preventive care is commonly mentioned**, particularly puppy vaccination/microchipping and ongoing flea/worm treatment through the Pet Club plan. - **Consistently positive experiences with the wider team**, including reception and nurses, described in practical terms (welcoming, helpful, supportive during stressful visits).

## Summary Isle Veterinary Group (listed as **Isle Veterinary Group Limited**) offers a **24 hour emergency service** and is also a **veterinary nurse training facility**. From the website and recent reviews, it appears set up for both routine care (puppy checks, vaccinations, microchipping) and urgent same-day problems (for example, a cat seen promptly after an attack, and a dog assessed quickly after going lame). Owners repeatedly describe **unrushed, thorough examinations** (including a full puppy check and time for feeding questions), and several reviews mention being **seen quickly when it mattered** (late-afternoon call leading to prompt appointment; a Friday visit followed by being seen first thing Saturday). ## Services - **24 hour emergency service** (stated on the clinic website summary). - **Urgent injury/wound assessment** (example: cat seen promptly after being attacked). - **Lameness assessment and treatment** (example: suspected sprain; anti-inflammatory medication provided and rest from agility advised). - **Puppy/young pet routine care**: - **Vaccinations** - **Microchipping** - “Puppy check” described as thorough, with time for owner questions (e.g., feeding). - **Parasite prevention** referenced via a plan that includes **monthly worming and flea treatment**. - **Nail trimming and anal gland care** mentioned as included within a plan. - Website mentions **“Video Vet”** and provides **pet advice** content (blog/pet advice). ## Pricing - A **Pet Club** plan is mentioned in a recent review as **“under £20 a month”**, including **monthly worming and flea treatment**, plus **nails and anal glands**, and **regular checks/general care** (as described by the reviewer). ## People - Vets are described in reviews as **listening and answering questions**, and not rushing appointments (example: a detailed puppy check where the vet “checked everything” and discussed feeding). - Reception is described as **welcoming** in multiple accounts (e.g., “extremely welcoming reception”; being welcomed warmly on arrival). - Team handling of multiple pets is mentioned (example: staff looked after an owner’s other dog while the lame dog was being examined). ## Reviews **4.6 stars from 410 reviews.** Themes below are drawn from the latest written reviews available to us. - **Fast access when urgent**: prompt appointment after a late-afternoon call for an injured cat; seen quickly after weekend lameness; first-thing Saturday follow-up after a Friday visit. - **Thorough, unrushed consults**: detailed puppy health check and time taken to address feeding questions. - **Clear explanations and practical plans**: reassurance when injury seemed less severe (sprain), with medication and rest advice. - **Plan value noted by at least one owner**: Pet Club described as under £20/month with monthly parasite treatment plus routine extras (nails/anal glands/checks).