Dog & Cat Vets in Ely

- Owners often praise the team’s kindness, compassion and professionalism, especially when pets are unwell or situations are stressful. - A detailed review of an urgent case involving a cat with overnight seizures highlights thorough care...

- Owners often praise the team’s kindness, compassion and professionalism, especially when pets are unwell or situations are stressful. - A detailed review of an urgent case involving a cat with overnight seizures highlights thorough care and proactive communication, including two phone updates during the day. - Reviews also mention positive experiences with routine and walk-in help, including check-ups, castration, and a same-day puppy parasite concern.

- Clients describe a friendly, personal and professional approach, with praise for both vets and front-of-house staff. - A recent first-time visitor says the vet checked their cat’s medical history before the appointment, and that the cat...

- Clients describe a friendly, personal and professional approach, with praise for both vets and front-of-house staff. - A recent first-time visitor says the vet checked their cat’s medical history before the appointment, and that the cat stayed unusually calm during jabs and a check-up. - Reviews mention clean premises, on-site parking, and good overall service experience.

- Reviewers often mention quick access when it matters, including urgent appointments for an injured cat, late appointments, and next-day follow-up after a Friday visit. - A recurring theme is calm, kind handling of nervous or lively pets,...

- Reviewers often mention quick access when it matters, including urgent appointments for an injured cat, late appointments, and next-day follow-up after a Friday visit. - A recurring theme is calm, kind handling of nervous or lively pets, including a very anxious dog and an excitable young dog at appointments. - Owners frequently describe consultations as thorough and helpful, with praise for detailed puppy checks, clear answers to questions, and practical advice on issues such as feeding, flea treatment and lameness.

- Many owners describe using the practice for years, with comments pointing to strong continuity and trusted long-term care. - Recent feedback frequently praises the team’s professionalism, compassion and the way staff get to know both...

- Many owners describe using the practice for years, with comments pointing to strong continuity and trusted long-term care. - Recent feedback frequently praises the team’s professionalism, compassion and the way staff get to know both animals and owners. - A dental procedure is mentioned positively, with one owner saying their pet was very well cared for and recovered comfortably at home afterwards.

- Recent feedback is mixed overall, with several positive comments about a kind, approachable team and some strong complaints about fees and management responses. - Long-term clients praise the appointment experience, saying it is easy to...

- Recent feedback is mixed overall, with several positive comments about a kind, approachable team and some strong complaints about fees and management responses. - Long-term clients praise the appointment experience, saying it is easy to book with either a nurse or a vet and that staff are understanding of pets with behavioural challenges. - One recent reviewer highlighted the clinic’s helpfulness in an unusual situation, saying staff quickly took in and treated a poorly hedgehog.