Dog & Cat Vets in Ely

Isle Veterinary Group, located in Ely, Cambridgeshire, is a highly regarded veterinary clinic, boasting a commendable 4.6-star rating from an impressive 404 reviews on Google. This substantial number of reviews suggests a reliable consensus on the clinic's quality of service. The clinic is well-equipped to handle emergencies with its 24/7 or extended hours emergency veterinary services, and it also serves as a Veterinary Nurse Training facility, indicating a commitment to high standards and ongoing professional development. The reviews highlight the clinic’s exceptional care and responsiveness. Clients frequently mention the staff's dedication and professionalism, as seen in Fallon Griffiths' account of prompt care for her injured cat, and S Carpenter's detailed first visit experience with a puppy. The clinic offers a Pet Club plan, which includes monthly worming, flea treatment, and general care for under £20 a month—an attractive and cost-effective option for pet owners. Reviewers consistently praise the clinic's welcoming and compassionate environment. Sean Cooper appreciated the prompt and attentive service, while Pia Rolfe and Ross Williams both emphasized the warm, caring, and supportive nature of the staff, with Ross specifically noting how Isle Veterinary Group went above and beyond in a critical situation where other local vets fell short. Overall, Isle Veterinary Group is highly recommended for its comprehensive and compassionate care, making it a trusted choice for pet owners in Ely and the surrounding areas.

Johnson and Scott Ltd, located in Ely, is a well-regarded veterinary clinic noted for its comprehensive services and compassionate care. It stands out with a stellar 4.7-star rating from 259 reviews on Google, indicating a strong overall client satisfaction. This high rating is bolstered by numerous positive testimonials highlighting the clinic's professional and empathetic approach, particularly in emergency situations. The clinic offers a wide range of services, notably including 24/7 emergency veterinary care and a veterinary nurse training facility. These services underscore their commitment to both animal welfare and the education of future veterinary professionals. Several reviews praise specific staff members for their exceptional service. For instance, Marie is mentioned for her attentiveness and helpful advice, especially appreciated by clients with urgent concerns. Such personalized care contributes significantly to the clinic’s positive reputation. However, not all feedback is glowing. A notable negative review criticizes a phone interaction, describing the staff as rude and unprofessional. This feedback suggests an area for improvement in customer service consistency, especially in remote communications. On the pricing front, Johnson and Scott is recognized for offering reasonable rates, making it an accessible option for pet owners in the Ely area. The combination of high-quality care, specialized services, and competitive pricing makes Johnson and Scott a reliable choice for pet owners seeking veterinary assistance. Despite the occasional negative feedback, the overwhelming majority of reviews reflect a high level of satisfaction with the clinic's services.

Companion Care (Ely) Ltd is a well-regarded veterinary clinic located in Ely, Cambridgeshire, known for its compassionate and professional care. The clinic is a recognized Veterinary Nurse Training facility, indicating a high level of expertise and commitment to veterinary education and care standards. With an impressive Google Maps rating of 4.6 stars from 191 reviews, the clinic is generally well-received by its clients. This high rating is supported by numerous positive accounts, highlighting the clinic's attentive and caring staff. For instance, Kellyanne Townsend praises the team for their outstanding care during her bulldog's surgery, while VaultGirl101 commends the clinic for its dedication to wildlife care, emphasizing their efforts to avoid unnecessary euthanasia. Alex Tobias shares a heartfelt account of the clinic's compassionate support during his dog's end-of-life care, and Ben Poulson notes the efficiency and friendliness experienced during his Corgi's registration and appointment process. However, not all feedback is positive. Wiktoria Hyde expresses significant dissatisfaction with the clinic's handling of a rabies booster vaccine, citing misinformation and unprofessional conduct regarding vaccine validity and required travel documentation. This review raises concerns about communication and transparency, suggesting areas for improvement. Despite this critical feedback, the majority of reviews reflect a high level of trust and satisfaction among clients. The clinic's dedication to both domestic pets and wildlife, coupled with efficient service, makes it a valuable resource for pet owners in Ely. Pricing details are not explicitly mentioned, but the reviews suggest a standard pricing model with some concerns raised regarding transparency in specific cases.

Northfield Vets, located in Ely, stands out as a highly-rated veterinary practice, with a commendable 4.6-star rating based on 62 reviews on Google Maps. This suggests a consistently positive experience for most clients. Reviews emphasize the clinic's exceptional service, compassionate care, and friendly staff, particularly highlighting the expertise of vet Theo Gould. Clients frequently mention Theo's knowledge, compassion, and long-term dedication to their pets, underscoring the trust and respect she has garnered over the years. Reviewers consistently praise the clinic for its understanding of pets as family members, noting reasonable pricing for the high level of care provided. One client specifically appreciated the care given to their pet, Brian, during a dental procedure, highlighting the clinic's attentiveness and the pet's smooth recovery. Another reviewer lauded the reception staff for their efficiency and helpfulness, particularly in navigating pet insurance claims, which can often be a complex process. While most reviews are overwhelmingly positive, the reliability of the clinic's rating is strengthened by the number of reviews, although it's worth noting that the sample size isn't over 100. Nonetheless, the glowing testimonials, particularly from long-term clients, reinforce the clinic's reputation for excellence in veterinary care. Overall, Northfield Vets appears to be a trusted and reliable choice for pet owners in Ely, combining expertise, compassion, and reasonable pricing to ensure the health and happiness of their furry patients.

Johnson and Scott Ltd, located in Ely, Cambridgeshire, is a veterinary clinic that receives high praise from its clientele, holding an impressive 4.7-star rating based on 80 reviews. The feedback highlights the clinic's professional and compassionate service, competitive pricing, and well-maintained facilities. Many clients express their satisfaction with the attentive care provided by the staff, naming individuals such as Peter, Lorna, Lesley, and Joy for their exceptional service. Positive reviews often mention the clinic's welcoming and efficient atmosphere, with clients feeling that their pets are well cared for during visits. Specific examples include T L H's account of a calm and content cat during an appointment, and Christine Wibrow's gratitude for the empathetic care during her dog's final moments. These experiences suggest that the clinic excels in both routine and sensitive scenarios, providing a supportive environment for pet owners. However, not all feedback is glowing. A negative review by Mole Cakes points to a disappointing experience involving the refusal to scan a microchip for a found kitten, reflecting a rare instance of dissatisfaction among otherwise positive testimonials. Despite this, the majority of reviews emphasize the clinic's dedication to pet health and owner satisfaction. Overall, Johnson and Scott Ltd is recommended for those seeking a reliable veterinary service in Ely, with a strong reputation for compassionate care and professional conduct. The clinic's commitment to quality service is evident in the predominantly positive feedback from long-standing and new clients alike.