Companion Care (Ely) Ltd – Vets in Ely
Clinic Overview
- Several reviewers simply describe the staff and service as friendly, great, and caring, with positive comments about how well the team looks after cats. - Communication and clinical care stand out in one detailed review, where an owner said Sarah listened to concerns, examined their cat thoroughly, arranged prompt follow-up, and did not pressure them into extra tests or medication. - Handling of nervous pets is a recurring strength, including praise for the team taking time to settle a very barky bulldog before surgery.
Services
- •Routine and preventive care: vaccinations, microchipping, weight clinic, nurse clinic, and prescriptions/medication. Reviews mention helpful support with medication queries, as well as quick access for routine appointments.
- •Diagnostics and monitoring: digital X-ray, dental X-ray, ultrasound, endoscopy, ECG, blood pressure monitoring, and in-house biochemistry and haematology testing. One owner specifically mentioned blood tests being taken with very swift results.
- •Surgery and treatment: anaesthesia, soft tissue surgery, orthopaedics, laser treatment, acupuncture, dentistry, and cancer treatment. Recent feedback includes praise for the team’s careful handling of a bulldog before surgery.
- •Behaviour and species seen: behaviour support is listed, and Dr Sarah is noted as having a particular interest in canine and feline behaviour. The practice sees small animals and reptiles.
- •Other support: insurance claim processing is listed on the website, and reviews also highlight repeated help with wildlife cases.
- •When closed: a support line is available, and the stated out-of-hours provider is Vet24 Cambridge Village Vet Milton.
Pricing
No published pricing information is currently available for this clinic.
People
- •Dr Sarah (Clinical Director): joined in February 2024. Her listed interests include canine and feline behaviour, medicine and surgery. Reviews praise her for listening carefully, examining pets thoroughly, and agreeing a treatment plan with owners.
- •Cathy: mentioned by name in reviews for helping with medication queries.
- •Wider team: reception, nursing and vet staff are regularly described as friendly, helpful and calm with pets, including during surgery visits and routine appointments.
Reviews
Google reviews average 4.6/5 from 197 reviews. Recent written feedback is mostly very positive overall, with one detailed negative review about pet travel advice and certification.
- •Several reviewers simply describe the staff and service as friendly, great, and caring, with positive comments about how well the team looks after cats.
- •Communication and clinical care stand out in one detailed review, where an owner said Sarah listened to concerns, examined their cat thoroughly, arranged prompt follow-up, and did not pressure them into extra tests or medication.
- •Handling of nervous pets is a recurring strength, including praise for the team taking time to settle a very barky bulldog before surgery.
- •Reviews also mention repeated help with wildlife cases, while one reviewer reports a poor experience relating to rabies booster validity, travel-document advice, and the cost of the required certificate.
